1. What ages do you accept at The Baby Academy®?
We welcome children from 3 months up to KG2 age. Each age group follows a program tailored to their developmental stage — from nurturing infant care to our structured preschool curriculum.
2. What are your working hours?
Our regular hours are 8:00 a.m. to 4:00 p.m., Sunday through Thursday. We also offer extended hours until 6:00 p.m. for families who need extra time.
3. Do I need to book an appointment for a tour, or can I drop by anytime?
No appointment is needed! You’re welcome to drop by anytime during working hours. We love meeting new families and showing them how a day at The Baby Academy® looks and feels.
4. What curriculum do you follow?
We follow the Creative Curriculum, a play-based, hands-on learning approach that nurtures curiosity, creativity, and social-emotional growth.
5. What languages are taught at the preschool?
We offer a selection of three languages – you will choose between English, French or German. Arabic is also given as a second language.
6. How do you help new children settle in?
We understand that starting school is a big step! Our teachers use gentle routines and lots of affection to help children adjust at their own pace, ensuring a smooth and happy transition. We also offer safe separation, which makes the process easier for mommy & child!
7. Do you offer part-time or full-time programs?
During the academic year, we offer full-time programs. Part-time options are available in the summer months (June–August).
8. Do you remain open during the summer months?
Yes! We are available all year round!
9. Do you provide meals and snacks?
Yes! We provide freshly prepared, balanced meals and snacks daily — including breakfast, lunch, and afternoon snacks. A menu is sent to you weekly so you are aware of what your child is eating.
10. Are the meals freshly prepared on-site?
Absolutely. All meals are prepared in our own kitchen with care, using healthy ingredients to ensure your child receives the best nutrition.
11. Can you accommodate food allergies or dietary restrictions?
Yes, we do our best to accommodate food allergies. If a child has a specific allergy (like to a certain fruit), we offer alternatives. For common allergens such as dairy or wheat, we kindly ask parents to send substitutes from home.
12. What should I do if my child develops a new allergy?
Please inform the Admissions Office immediately. Our staff will make note of it and take all necessary precautions.
13. Can I send my child’s food from home?
If your child has specific dietary needs or allergies, you are welcome to send food from home that matches our daily menu.
14. What is your illness policy?
If your child is too sick to go outdoors, they are too sick to attend preschool. Children must stay home until they are fever-free and symptom-free for 24 hours before returning.
15. How long should my child stay at home if they are sick?
Children should remain at home until at least 24 hours after all symptoms have disappeared, without the use of fever-reducing medicine.
16. Can my child return to school while still taking medication?
Yes — as long as your child is no longer contagious and feels well enough to participate in daily activities. Medication must be brought in its original container, and a Medication Authorization Form should be filled out at the Admissions Office. A medical certificate from your child’s Pediatrician must also be provided, stating that your child has recovered and is no longer contagious.
17. What happens if my child gets sick or injured during the day?
If it’s a minor issue (like a mild fever or vomiting), parents are informed immediately and medication may be given with approval.
If it’s more serious, parents are contacted right away, and the child is taken to the nearest hospital, with which we have an agreement for emergency care.
18. What measures do you take to ensure children’s safety and hygiene?
Cleanliness and safety are top priorities. Toys, classrooms, and surfaces are sanitized daily, and strict safety checks are conducted throughout the facility.
19. Do you offer bus transportation?
Yes, we provide a safe and reliable bus service to and from The Baby Academy®.
20. What safety measures are in place for children on the bus?
Each bus has qualified, trained drivers, an onboard supervisor, and fully functioning air-conditioning. We also perform regular maintenance and safety checks on all vehicles.
21. What areas do your buses cover?
Coverage depends on the branch — please contact the Admissions Office to confirm if your area is included.
22. What qualifications do your teachers have?
Our teachers are highly trained early childhood professionals, with experience in nurturing, teaching, and caring for young children.
23. Are teachers regularly trained and evaluated?
Yes! Our staff participate in ongoing training programs and regular performance assessments to maintain the highest quality of care and education.
24. Are your teachers foreigners?
Our teachers are both Egyptians and Foreigners – we do not hire based on nationality. What matters to us is experience, character, empathy, care and language fluency.
25. What is your teacher-to-child ratio?
We maintain low teacher-to-child ratios to ensure that each child receives plenty of personal attention and support.
26. How will I be informed about my child’s day?
We send a daily report directly to an app on your phone, including details about meals, naps, and activities — plus photos so you can share in your child’s day!
27. Do you send daily reports or photos?
Yes! You’ll receive updates and pictures every day so you always feel connected to your child’s preschool experience.
28. How do you communicate with parents about concerns or progress?
We maintain open communication through the app, phone calls, and scheduled parent–teacher meetings. Parents are also free to drop in any time for a chat or call to make an appointment for a sit down with the class teacher.
29. What kind of activities do children do during the day?
Our days include circle time, art, music & movement, class time, outdoor play, sensory activities, PE and storytelling — all designed to support learning through fun.
30. Do you organize trips or special events?
Yes! We plan educational & fun trips that match classroom themes, as well as fun annual events like Christmas Festivals, Book Fairs, Mother’s Day Parties, and Graduations.
31. How can I apply to The Baby Academy®?
It’s simple! Visit any branch — no appointment needed — take a tour, and fill out an application form at the Admissions Desk.
32. What documents are needed for enrollment?
You’ll need your child’s birth certificate, vaccination record, and passport-sized photos, along with completed application forms.
33. Is there a registration fee or deposit?
Yes, there is a small registration fee, which secures your child’s place and covers administrative costs.
34. When can my child start?
Enrollment is open year-round, subject to availability. You can choose your preferred start date when you apply.
35. Do you offer sibling discounts?
Yes — we love keeping families together! Please ask the Admissions Office about our sibling discount policy.
36. Do you offer after-school or extended hours?
Yes! Our afterschool program & extended hours service is available until 6:00 p.m., Sunday through Thursday.
